February 09

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IKEA recalls faulty ceiling lamps

IKEA has urged customers, who have a HYBY, LOCK or RINNA ceiling lamp, to immediately remove it and bring it back to any IKEA store for a full refund.

ikea-lamps

In a statement, the furniture store said it had received customer reports globally of the ceiling lamp glass shades falling.

In a few cases, medical treatment was required, including one from Malaysia, it said.

“IKEA takes product safety very seriously. All our products are tested to comply with applicable testing standards and legislations.

“In spite of this, we have received reports that LOCK and HYBY ceiling lamps have fallen. In order to safeguard customers and avoid further incidents, we are recalling the products for a full refund,” IKEA said.

The LOCK and HYBY ceiling lamps have been sold in Malaysia since 2002 and 2012, respectively.

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The RINNA ceiling lamp is available in 11 European countries and in China, but is not sold in Malaysia.

Proof of purchase is not required for a full refund, IKEA said, adding that it apologised for any inconvenience caused.

For more information, IKEA customer relations can be reached at 03-79527575.

Bernama